• #aarcade
• 29th Aug 2012

Bug - Product Page Sharing Tool

Affected Themes:

1. All Standard Themes

Bug Details:

1. When viewing the Product page in the Big Cartel admin Customize design area (a.k.a. the preview area), sharing tools may produce a browser certificate warning and sharing tools (i.e. Like, Tweet, Pin it, etc.) may not display correctly.
2. This bug has developed recently due to an update of the Big Cartel preview area and/or AddThis sharing tool script creating a conflict.
3. This bug has no affect on public pages. Sharing tools still work correctly and without error in your shop outside of the preview area.

Short Term Fix:

1. Anytime a browser certificate warning is produced, click cancel to halt the script. Unfortunately, as the preview area reloads pages continuously, you may need to do this many times while working with the Product page.
2. Continue to set your sharing tools per standard procedure - see Custom Option Notes > Product Sharing Options - despite the warnings mentioned above and save your settings when finished.

Long Term Fix:

1. We are currently working on the next theme core release, which includes a fix for this bug. This release is expected to be launched within the next 8 working days.